Glendale App Says Uploading Essential Data Only, Offline or Overloaded

"Updating Essential Data Only"

When the main server comes under heavy load, a second 'emergency' server is brought in to handle the excess traffic. This emergency server is dedicated entirely to providing new, non-starred and less regular users with essential data.

Some of the advanced panels will be disabled. The map, reports, status updates, alerts, substorm tracking and IMF data will continue to be available as normal. The most recent photo uploads will be available but NOT every image from the last 24 hours.

This message means that everything is working perfectly under extreme load. It does NOT mean that there is a problem with the server.

"You are currently offline"

This is a problem at your end. Your phone doesn't have an internet connection. Common reasons:

• You have no data available or no mobile signal.
• Your phone has no wi-fi or broadband internet connection.
• Your phone is in flight mode.

"The server is offline"

This is a problem at the web server. It is NOT a problem with your phone. Common reasons:

• The web server has had a catastrophic failure.
• The web server has become overloaded.
• Access to the app has been restricted to prevent it from dying completely.

There is nothing YOU can do to fix this. You just have to be patient. Attempting to do so will cause even greater problems.